Ask better questions - build better relationships download

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Notice what type of questions you are asking. You might record your half of a phone conversation or a conversation with your children or spouse, then listen back and note what types of questions you ask. Take particular notice of your questions in conversations where you want to connect more deeply with someone and to those conversations where emotions are high, tension is present, and you want to avoid or manage conflict. Notice the chart above. One idea from the closed question is chosen and then broadened into an open question.

Photo by Van Tay Media on Unsplash. Then listening and asking better questions are basic skills in which to learn and keep growing.

Let's re-imagine my interaction with my friend at the phone store with some open questions. Ah, this is a re-do! Back About Contact Newsletter. When I got back to the phone store, this is how our conversation went: пїЅDid you get it fixed? They might include some of these questions: пїЅDid you have a nice day?

Closed Questions All in a row, you can see that these examples are closed questions, where a one-word answer is sufficient. Open Questions Open questions can have many possible answers, and they invite the speaker to open up and share more. Build Deeper, Stronger Connections If you want to. Facebook 0 Twitter Pinterest 0 0 Likes. In support of this approach, I have a lot of experience to back it up. I have for 20 years held senior management positions in both public and private sector organisations.

I have also run my own consultancy and people development businesses for almost 18 years working with many global brands in a variety of business sectors, family businesses, business start ups and individuals seeking to develop their own skills and abilities. With all this experience and expertise I have come to realize that a great deal of successful business and people management comes down to effective communication.

In theory this appears straight forward, yet the reality is frequently much more challenging. This challenge is summed up by one of my favorite quotes;. When I'm asked about what I do, I have been known to describe myself as an interpreter, and when asked about which languages I say English to English.

It often raises a smile as people realize what I mean by that. His knowledge and passion for bringing learning to life is second to none and his detailed yet down-to-earth approach has always been well received. Operations Director. Richard really is a great trainer, he gives you confidence, you feel at ease Presentation Skills Delegate. It is the best training that I have had in my professional life.

Very engaged, makes the training really interesting, with the appropriate amount of theory and practice, Richard has a big knowledge. Communication Skills Delegate. Conference Speaker. He is very personable, has an in depth knowledge about how people and process work and has high integrity. General Manager. Richard worked with our senior managers providing individual coaching and group development over a period of years. Richard was an inspiration and helped the IT leadership team to completely transform their approach and style.

IT Director. I am very satisfied with the presentation training, I will definitely be able to use the experiences I gained in my everyday working or personal life. Richard is a really positive, inspiring trainer. International Buyer. By asking great questions we strengthen relationships, gain a deeper understanding of others and reduce conflict. Take a look at this Start Learning Today. The coupon code you entered is expired or invalid, but the course is still available!

Ask better questions for: open, more trusting relationships a deeper understanding of others and their perspectives decisions based on information rather then assumption reduced levels of tension and conflict July 16 - Course updated -new material added to the course. Here's the deal. Anywhere, anytime, lifetime access to the course Coupon Discount. Full course access - plus 45 minute live online personal coaching session Coupon Discount.

Full course access - plus 3 X 45 minute personal coaching sessions Coupon Discount. Start Learning Today. Really helpful thoughts and tips, many thanks. Your Instructor Richard H Lock. Hello there - thanks for looking at my courses. This challenge is summed up by one of my favorite quotes; 'the single biggest problem with communication is the illusion it is taking place' George Bernard Shaw. Don't take my word for it - here are what others have said about me: His knowledge and passion for bringing learning to life is second to none and his detailed yet down-to-earth approach has always been well received.

Operations Director Richard really is a great trainer, he gives you confidence, you feel at ease Presentation Skills Delegate It is the best training that I have had in my professional life. Conference Speaker He is very personable, has an in depth knowledge about how people and process work and has high integrity. General Manager Richard worked with our senior managers providing individual coaching and group development over a period of years.

IT Director I am very satisfied with the presentation training, I will definitely be able to use the experiences I gained in my everyday working or personal life. You'll find my website at: www. Course Curriculum Welcome, introduction and thank you.

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Do you know what is Relationship? Relationship is the way in which two or more people or things are connected. Every person wants better professional and personal relationships.

This is one of the best seller courses on Udemy. Last updated November This course has 10 sections,36 lectures,2h 4m total length. You will get a certificate after finishing this course. Instructor: Richard Lock. He is in People Development Profession, International Management Trainer, Speaker, Facilitator and also Business Coach helping organizations get the best from people and people to get the best from themselves.

His aim is on helping people learn skills, techniques and behaviors that will add practical value in their everyday lives and relationships. Explore the different types of questions and the impact they have on your conversations. Eliminate problem questions from your repertoire and replace them with questions that build rapport and help you gain a deeper understanding of the other person. Avoid the everyday traps that most of us don't even realize we are making.

Learn what to listen for as people answer your questions and how to keep the conversation focused on the important issues. Develop better questioning skills and you'll be amazed at the impact it has and the positive responses you get. This course comes with a day money-back guarantee and lifetime access to course material, including updates and additions.

You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android making it easy to learn anytime in any place. OpenCourser is an affiliate partner of Udemy and may earn a commission when you buy through our links.

Not ready to enroll yet? We'll send you an email reminder for this course. An overview of related careers and their average salaries in the US. Bars indicate income percentile. Online courses from the world's best universities. Save for later. Here's what they say: Even asking question is an art. Thanks for the course - Chris Tamin Awesome course. Plenty of examples for each type of question.

Key questions types and their uses Common question traps we fall into everyday How to sequence questions to fully understand What to listen for and why it is critical to success Explore the different types of questions and the impact they have on your conversations.

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